Michelle Gutierrez-Smith

Administration Officer

I’m an Administration Officer with extensive experience in the customer service and retail industry. I’m customer-focused and deliver frontline services for membership interactions, as well as administrative support to our technical and operational team. I’m also responsible for the editing, formatting and proofreading of reports and proposals for divisions.

I began working in the customer service and retail industry from the age of 15, interacting with a range of people from different backgrounds throughout my work career.  One of these positions allowed for me to progress to a member of the leadership team, as well as taking on a keyholder position.

I’m currently completing my final year of my undergraduate degree, with a double major in Economics and Psychology. This has also allowed for me to develop a greater understanding of people from both a business-related perspective as well as a social perspective. I’m also in the process of completing a Diploma in Business, which includes a Diploma in Management and Team Leadership, providing me with accounting, management, marketing and IT skills.

I enjoy working in a team-based environment and am excited to build on the skills I have in order to continue to deliver a high level of service to our members, staff and tenants.