In 2023, HERA welcomed Caitlin on a temporary basis, while we searched for the right candidate for the Digital Administration role. However, her dedication quickly proved her worth, prompting us to extend a permanent invitation to join our team!


Now, she’s an integral part of our team, handling various responsibilities effortlessly. From handling our social media presence and website updates to being the welcoming face at reception, Caitlin does it all. She brings with her a Bachelor of Media Design and she showcases her talents as our in-house graphic designer and podcast editor.

Digital Administrator, Caitlin Symonds

Rebecca Symonds, HERA Manager Customer Experience (and Caitlin’s proud mother), couldn’t be more thrilled with Caitlin’s contributions to the team. “I am stoked to have Caitlin working alongside me as part of our administration team. She seamlessly interacts with our customers and collaborates with me to streamline administrative processes whilst also supporting our colleagues when and where she can.”

Caitlin says, “I am proud and excited to work with a team that not only appreciates but encourages my creative endeavours. It’s fulfilling to contribute to a workplace that values creativity and innovation, and I look forward to making a meaningful impact.”

Caitlin’s creativity is incorporated into home life also. She loves to draw, complete paid art commissions, and crochet in her spare time.


Nau mai haere mai e Caitlin!

Read Caitlin’s profile here.